Pathways to Empathy
New Studies on Commodification, Emotional Labor, and Time Binds
Distributed for Campus Verlag
Pathways to Empathy
New Studies on Commodification, Emotional Labor, and Time Binds
220 pages | 5 1/2 x 8 3/8 | © 2013
Work and Everyday Life. Ethnographic Studies on Work Cultures
Psychology: Social Psychology
Table of Contents
Introduction
Getting There: From Impediments to Pathways to Empathy
Gertraud Koch and Stefanie Everke Buchanan
Foundations
Empathy Maps
Arlie Russell Hochschild
Family and Work Life
Caring for Young and Old: The Care-giving Bind in Late-forming Families
Nancy Konvalinka
Channeling Time and Energy into Work and Home: The Rationales of Americans and Norwegians
Jeremy Schulz
Time for Business?! Time Binds of Female Founders and Their Familial Origin
Caroline Ruiner
Labor Feelings
Selling Feelings for a Wage: A Labor Process Perspective on Emotional Labor Power, Its Indeterminacy and Incomplete Commodification
Paul Brook
From Emotional Labor to Interactive Service Work
Wolfgang Dunkel and Margit Weihrich
Feeling Rules—Unfound Treasures for the Study of Work Cultures
Gertraud Koch
Emotion, Body Work and Autonomy
Hairdressers as Managers of Well-being: A Multi-dimensional Perspective of Emotional Labor in the Service Industry
Sarah Braun
Emotional Labor and Body Work in a Nursing Home for the Elderly
Petra Schweiger
Being Creative with Time Binds: Solo-entrepreneurs Negotiating Works and Private Life
Birgit Huber
Taking on an Idea
Encountering Arlie Hochschild’s Concept of “Emotional Labor” in Gendered Work Cultures: Ethnographic Approaches in the Sociology of Emotions and in European Ethnology
Irene Götz
Biographical Notes
Index
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